PATIENT USER AGREEMENT
PLEASE READ THE AGREEMENT BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SERVICES.
DO NOT USE THIS SITE FOR EMERGENCY MEDICAL NEEDS. If you experience a medical emergency, call 911 immediately. Your interactions with Practitioners are not intended to take the place of appointments with your regular physician. Please follow-up with your medical doctor as necessary and before seeking any new treatment. Do not disregard, avoid obtaining or delay obtaining medical advice from your medical doctor because of information provided by through the Services or professional advice provided by Practitioners.
LICENSE TO ACCESS AND USE THE SERVICES. Subject to your compliance with the terms and conditions of the Agreement, Company hereby grants you the right to access and use the Services for the intended purpose of the Services applicable to you. You shall not directly or indirectly distribute, transfer, sell, rent, lease, sublicense, loan or make the Services available to third parties, in a service bureau arrangement or for any similar commercial time-sharing use. You agree that you shall use the Services only in accordance with the terms of this Agreement, applicable law, and the rules, policies and procedures established by Company for use of the Services.
YOUR USE OF THE SERVICES. By registering as a user and using the Services, you represent and warrant that all information provided to Company in connection with this Agreement, including in the process of registration for the Services, is true, accurate and complete. You are responsible for installing and maintaining all equipment and systems necessary to access the Services and for paying all charges related thereto.
YOUR INTERACTION WITH PRACTITIONERS. Through the Site, you have access to a directory of Practitioners. You are responsible for choosing a particular Practitioner and for your interaction with such Practitioner. Neither Company nor any of its licensors or suppliers shall be liable for any professional advice obtained from a Practitioner nor for any information obtained through the Services. Company does not recommend or endorse any Practitioners, treatments, products or procedures. All Practitioners have represented to us that they are duly licensed, registered or certified, as applicable, to provide the professional services that they are providing and that they are in good standing in all jurisdictions where they provide such services. However, Company does not ensure nor verify Practitioner’s licensure, certification, registration, or good standing. You acknowledge that your reliance on any Practitioner or information provided through the Services is solely at your own risk and you assume full responsibility for all risk associated therewith. You hereby acknowledge and agree that you are solely responsible for any cost incurred with a Practitioner through the Services.
PRIVACY OF YOUR PERSONAL INFORMATION. Your use of the Services is solely at your discretion. It is solely your decision whether to input and/or upload personal and medical information about yourself (“Personal Information”) or whether to interact and provide Personal Information to a Practitioner. Company does not make your Personal Information available to Practitioners, you have complete control and discretion whether or not to share your Personal Information with Practitioners through the Services. All Practitioners have represented to us that they will comply with all federal and state privacy and security laws applicable to your interactions with them. However, Company does not ensure nor verify Practitioners’ compliance. You acknowledge and agree that Company cannot be responsible for any violations of those laws by individual Practitioners.
SECURITY AND PASSWORDS. Access to the Services is enabled only by login codes and passwords. You should maintain your login code and password in strict confidence. Please notify us immediately if you have any reason to believe that your login code or password has been lost or compromised or misused in any way. You are fully and solely responsible for any and all use of the Services using your login code and password. Company reserves the right to revoke or deactivate your login code and password and to terminate your license to use the Services at any time if Company determines that you have violated the terms of the Agreement.
OPERATION AND RECORD RETENTION. Company reserves complete and sole discretion with respect to the operation of Services. Company may, among other things withdraw, suspend or discontinue any functionality or feature of the Services. Company reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Services pursuant to its internal record retention and/or destruction policies as such policies may be amended. For a period of thirty (30) days after termination of your user account for any reason, Company will make available to you for download in an Excel spreadsheet format your Personal Information records stored in your user account, via a secure FTP (SFTP) site. Company will send you the access information for the SFTP site via email to your email address on file. You hereby acknowledge and agree that after thirty (30) days from the date of termination of your account, Company shall destroy all your Personal Information records stored in your user account.